Ryan Fireprotection uses top-of-the-line technologies to build and maintain today’s modern fire protection systems. Part of our technology line-up is ServiceTrade, which we use to schedule our service appointments, provide electronic inspection and service reports, and deliver online eQuotes that will help you make the best decisions possible.
How ServiceTrade Helps Our Customers
Through ServiceTrade, Ryan Fireprotection provides a better customer experience by electronically sharing information and proactively managing your fire protection systems.
- Validation that the scope of work was completed and meets code requirements.
- After-service reports and inspection forms are available to review online.
- eQuotes often contain photos, videos and audio notes about deficiencies to allow for informed decisions about repairs.
See What Happened
Our technicians use the ServiceTrade mobile application to more efficiently deliver service, confirm appointments, and clock-in and out of each service. Mobile devices are also data collection tools for photos, videos, audio notes, and digital comments so technicians can document what was completed and discovered.
Avoid Compliance Issues
Enjoy the convenience of looking up your service records when you need them. After the inspection, our customers can sign a work acknowledgement report on the technician’s tablet that contains the complete set of documents, photos, and notes. This service history is summarized in a report that is emailed to customers and stored in ServiceTrade for future reference. This history allows facilities to document compliance with state and local fire and building codes.
Stay Ahead of Problems
When our technicians inspect fire protection systems and find deficiencies, we send eQuotes for the required repairs simultaneously with the inspection report. This quote often includes photos, giving you the opportunity to review and approve it right away with the click of a button. Once approved, the quote turns into a job that we will schedule with you.